Spotify: Usability Study
This report details the results of two studies that I conducted on Spotify’s mobile application. I ran a moderated usability test (5 participants) with the goal of discovering how experienced users perform at tasks that gradually increase in complexity, as well as an online survey (42 participants) intended to gather quantitative user data. The studies uncovered various ongoing issues with the application, both in design and engineering. Based on my findings, I propose several UX Recommendations as well as steps to take for future research.
Amazon Audible: App Redesign
Amazon Audible gives users access to thousands of audiobooks, in addition to magazines, podcasts, and originals. This case study details the results of my usability testing (3 participants) and personal design evaluation of Audible, intended to gather qualitative data and discover usability issues. These issues, along with their actionable design solutions and mockups, are provided below. Based on my findings, I propose several design solutions as well as steps to take for future research and design.
Yomp
Yomp was a volunteer, student-run design project aimed at building an app for students to connect with businesses and clubs across university campuses. My role as a UX Designer focused on redesigning the business-facing site, which enabled the Yomp team to set up accounts for organizations looking to increase visibility for their information and events.
HCI Research
In past roles I have contributed my design and user testing work to HCI research projects. Though I am not currently pursuing a PhD, I find this experience valuable as it has enabled me to apply my skills to a wide range of project types.
Student Pulse
This was my first web design project at UCSD, completed for the Cognitive Science class, Cognitive Design Studio. Groups of four students completed user research and design prototypes to present pitch-style at the end of the course.
I discovered an interest in researching and interviewing users to find potential design improvements. I also gained my first experience in Axure and Invision while creating interactive prototypes for testing.